|
This is
a formal request that you would like to have your site removed from
ecnetdesign.com's servers under the following terms.
I
understand that my site will be removed from ecnetdesign.com and that
all data, emails and files will be removed. I also understand that there
may or may not be a way to restore these files and that there will be a
significant charge if these files are requested to be restored.
ecnetdesign.com recommends that you keep your own back up of your site
files at all times.
To
protect your web hosting account, the account password is required for
your cancellation to be completed. Once your cancellation request has
been processed, a result of the cancellation will be sent via the email
address entered within the cancellation request form. If you are
canceling your web hosting service within your 30-day trial period or
within 10 days of your renewal date, the email will notify you of your
refund.
Before
canceling service, please be aware that ecnetdesign.com does not offer
pro-rated refunds if you cancel your web hosting service during your
pre-paid, contracted term. When you submitted your order, you agreed to
our Service Agreement. The policy states that you, the Account Holder,
will have a 30-day trial period where you may cancel services and
receive a refund of any monies pre-paid for the service (excluding set
up and domain registration fees). You also receive a 10 day period
around your renewal date to cancel services and receive a refund for
automatic renewal debits. After the 30-day trial and 10-day renewal
periods, ecnetdesign.com reserves the right not to refund any of the
amount pre-paid.
If there
is a balance due on your account at the time of cancellation and you are
canceling beyond the 30-day trial period or 10-day renewal period, we
kindly request that you make payment for all services rendered to your
website. Otherwise, there is a possibility that further action will be
taken to recover payment.
The
domain name registration ownership will not be affected by this
cancellation and will remain as the registrant's as long as all services
are paid through.
Thank
you for using ecnetdesign.com Web Hosting & Design. In order to
process your cancellation request just write us an e-mail and will
respond in a short period of time. support@ecnetdesign.com
|